Who We Serve

Built for anyone who collects, recovers,
or manages healthcare revenue

If your team spends more time managing software than collecting money, Healthcare 835 was built for you.

Who We Serve

Built for anyone who collects, recovers, or manages healthcare revenue

The 835 and 837 files are our foundation, but we integrate with EHR systems, payer portals, practice management software, credit bureaus, and more. If your team spends more time managing software than collecting money, Healthcare 835 was built for you.

Collection Agencies

Primary Market

You're running a team of collectors, managing accounts across multiple clients and payer types, and living inside compliance requirements that get stricter every year. The platform replaces whatever you're running today. The voice and intelligence agents let you handle more volume with fewer people and stop losing to slow software.

  • Reg F / FDCPA compliance automation
  • Segregated databases by account type
  • Voice agents for inbound and outbound
  • Skip tracing and persona building
  • Client reporting on any schedule
33% average headcount reduction without revenue loss

Healthcare Facilities & RCM Companies

Strong Fit

Your 835 and 837 files tell the full story of every claim, including what was billed, what was paid, what was denied, and why. We built the platform around those files. For first-party patient collections and denial management, the agent stack dramatically reduces the staff hours spent on calls that don't require a human.

  • 835 / 837 native processing
  • Denial management and appeal automation
  • Patient payment voice agents
  • Underpayment detection
  • Medicare Cost Report compliance
30–50% typical reduction in denial rates within 90 days

Government Agencies

High Opportunity

Government collection operations are among the most under-automated in the industry. Significant recovery potential is left on the table every year, not from lack of accounts, but from lack of modern tools to work them. The voice agent stack alone can move the needle materially on outbound collection rates without adding headcount.

  • Outbound voice agents at government scale
  • Full audit trail and reporting for oversight
  • Fraud and anomaly detection agents
  • Compliant multi-state database segregation
  • First-state adoption model with replication
$800M+ estimated addressable opportunity in state-level government collections

Student Loan Servicers

Emerging

A $1.9 trillion market coming back online, with no clear operational playbook in place for the collection phase. Servicers and agencies positioning now with the right platform and agent stack will have a structural advantage when volume fully restarts. We're building for that moment.

  • High-volume inbound and outbound voice
  • Payment plan negotiation agents
  • Federal compliance and reporting
  • Portfolio scoring and prioritization
  • Scalable onboarding for surges in volume
$1.9T student loan market and the next major collection opportunity

Don't see your exact situation?

We've built the platform to be adaptable. If you're working with claims and remittance data and have a collections or recovery problem, let's talk and we'll tell you quickly whether it's a fit.

Schedule a conversation